The security of your personal information is TCasino's top priority. This policy explains in detail what data we hold, why we hold it, and how it is kept safe.
Core Pillars of TCasino's Security
Military-grade encryption is applied to every transaction and login. Your data cannot be intercepted in transit.
All data is stored in internationally certified data centers with 24/7 monitoring and firewall protection.
Your name, number, or any personal information is never sold to advertisers or third parties.
Within TCasino, only authorized personnel can access specific data, and all access is logged.
A third-party security team conducts system audits every three months to identify and address vulnerabilities.
You can view, update, or delete your information anytime from Profile Settings — entirely at your discretion.
Who This Privacy Policy Applies To Applies to all members using the TCasino website (tcasino.app) and mobile app. By using the platform, you are agreeing to this policy.
TCasino only collects information that is strictly necessary for delivering its services, maintaining security, and meeting legal obligations. We never ask for data we don't need.
| Type of Information | Specific Examples | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification |
| Contact Information | Mobile number, email address | Account Management & Communication |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing |
| Usage Data | Betting history, login times, device information | Security & Service Improvement |
| Technical Information | IP address, browser type, operating system | Fraud Detection |
TCasino will never ask for your bank account PIN, Mobile Pay PIN, or any payment password. If anyone requests this information on our behalf, report it to support immediately.
TCasino collects information in several ways, always transparently. The main sources are:
TCasino never purchases information about you from social media platforms or any third-party sources.
Collected data is used solely for the purposes listed below — never for anything else.
TCasino may use your data to deliver personalised offers – for example, if you frequently place cricket bets, you'll see cricket promotions first. To opt out, go to your profile settings.
TCasino does not sell your personal data. Information may be shared only in the limited circumstances outlined below:
Our Commitment Your data will never be shared with advertisers, data brokers, or any third party for commercial purposes. This is strictly against TCasino's policy.
TCasino's website and app use cookies and similar technologies to keep your experience smooth and seamless.
Types of cookies TCasino uses:
You can disable or clear cookies through your browser settings. However, turning off essential cookies may affect certain features of the platform.
TCasino does not retain data longer than necessary. General guidelines:
Once the retention period expires, data is securely deleted or anonymized.
You have clear rights over your personal data at TCasino. Contact support to exercise any of these rights.
You may request a full list of the information TCasino holds about you.
You may request corrections to any inaccurate or outdated information.
Where there is no legal obligation to retain it, you may close your account and have your data deleted.
You may request that we stop using your information for specific purposes.
You can receive a copy of your data in a machine-readable format.
You can opt out of promotional messages at any time.
Rights requests are typically processed within 30 business days. If a complex case requires more time, you will be notified in advance.
TCasino is strictly an adults-only (18+) platform. We do not knowingly collect any information from users under the age of 18.
If you believe a minor's information has been collected by mistake, contact us immediately at support@tcasino.app. We will delete the data and close the associated account as quickly as possible.
A note to parents and guardians: please ensure TCasino and other betting platforms are not accessible on your child's device.
TCasino may update this Privacy Policy as needed. When changes are made:
Continuing to use the platform after any changes take effect will be considered acceptance of the updated policy. If you do not agree, please request to close your account.
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us:
FAQs on App & Payments
Your data is fully secure at TCasino. Join now and enjoy Bangladesh's most trusted betting experience.